Treacle International NLP Consultancy and Training
Treacle Cottage, Treacle Hill, UK
Website Design by Happy Websites
Course Profile
The BE BEST Customer Service Programme
Delivering Customer Service, which makes you and your Organisation, stand head and shoulders above the rest.
Why invest in be BEST Customer Service Programme.
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Be BEST is about making customers happy, which makes the workplace more fun and more profitable for you and your Organisation.
Would it be useful to understand how customers think?
To be able to get into your customers’ shoes and see the world through their eyes
Assisting customers in achieving a positive solutions.
What will you learn from be BEST Customer Service Programme.
- How to create and maintain rapport.
- Be BEST solution focused questions.
- Deeper understanding of language patterns, persuasion and influencing.
- Read non-
verbal communication. - Most importantly, how to master and apply the techniques so you represent yourself and your Organisation in the very best way possible.
How is the Programme Delivered?
Be BEST is delivered over two days. The style of training is practical, interactive, with supportive, constructive, honest feedback. Expect to enjoy yourself.
What If?
Imagine walking into an Organisation and being on the receiving end of phenomenal Customer Service. How does that feel, and, knowing it’s your Organisation!
Liz Bailey attributes her unique ability to inspire and motivate people, to twenty five years training and coaching people to achieve their true potential. Her unique and down to earth approach has turned struggling businesses into places that are productive with employees who are both proud and passionate to be there.
She recruits and trains professionals to recognise that when I.Q and E.Q are aligned, amazing talents are unleashed within
Liz says: “It is then that true potentiality and success flows”.
The core to her career success is her passion and dedication to phenomenal Customer Service.