Treacle International NLP Consultancy and Training

 

Treacle Cottage, Treacle Hill, UK

 

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Course Profile

Building Relationships

 

Module objectives

 

During this course, participants will learn and practise, building rapport with different people using different styles. They will also get a better understanding of the motivations and preferences of others which in turn builds confidence when dealing with all different types of people. The module lasts two days.

 

Module content

 

The course will be a mixture of theoretical input and practical exercises. A high degree of participation is encouraged and there will be opportunities for individual and group feedback.

 

• Model of communication
• Rules of Thumb of the best communicators
• Noticing and responding to body language
• Getting rapport  during various forms of communication
• Pacing and leading a conversation
• Directing a conversation (‘chunking technique’)
• Understanding the values of and what motivates others
• Understanding personality types
• Listening and questioning
• Defusing a situation and dealing with the not so easy to handle

 

Negotiating, Influencing and Persuasion

 

Module objectives

 

Continuing from the Building Relationships module, the group will now have a firm foundation of basic skills that includes enhanced communication, rapport building and understanding of values and motivations. This module deepens and broadens these skills and adds the necessary knowledge to negotiate, influence and persuade others. More importantly find agreements that work for all, and last.

Module content

A highly practical with a mixture of activities based around trainer input exercises and supportive coaching.  The feedback from Trainer, Coach and peers will create a supportive and positive environment to develop and practice Negotiating Influencing and Persuasion skills. This module lasts 3 days. Practical exercises will be tailored to meet the cultural background of group.

 

• Communication excellence to negotiate influence and persuade
• Positive feedback for self and others
• Patterns of Persuasion
• Personality and Persuasion
• Influencing Styles
• Framework for win /win Negotiation
• The 5 Negotiations in every Negotiation to make it a win/win
• Negotiating - Behaviours Planning and Phases
• Dealing with Deadlock and Deadlines
• Recognising  and countering unfair tactics
• You have more Power than you think
• Creating a winning proposal
• Handling  aggressive questioning
• Ensuring that agreements stick
• Action Planning for Success

 

Getting the best from Teams and Groups

 

Module Objectives

 

The change from 1 to 1 relationships, to 1 to many (team or group) makes relationships more complex and yet when really successful a team can achieve remarkable things. This highly active day explores what makes the top teams  tick, the developmental cycle of a group, the different personalities needed to be the balanced team and how to give high quality feedback to get things done.

 

Module approach:

 

This is about the human bit (risky) and how to tap into it to create and deliver common goals of the group. Real, not pretend team-ship. Aim is to produce a breakthrough - to peel off some layers and expose the real team and make it even more effective.

 

• What makes a top team/group
• The development of the top team
• Measuring the group (what works and what to do better)
• Personalities in a team Belbin input
• Perception of you Belbin scored by others
• Individual feedback
• The group DNA (Well pool of knowledge)
• Group goal setting and planning for success.

 

Presentation Skills

 

Module Objectives

 

To enable participants to present ideas clearly, with impact and confidence. Develop the necessary skills and tools required to deliver, effective, compelling, and creative presentations that gets the message across. This module lasts two days

 

Module content

 

Presenting requires a range of skills, tools and techniques. Our training will enable people to learn these, and expert coaching will enable them to apply them to great effect. Areas covered could include:-

 

• Preparing and structuring presentations, quickly and effectively
• Making presentations memorable, powerful, persuasive and effective
• Generating creative ideas
• Gaining audience rapport
• Projecting confidence and managing nerves
• Effective use of visual aids
• Voice control
• The importance of body language and other communication techniques
• Getting the message across and increasing audience recall and understanding
• Influencing others with integrity
• Keeping control
• Presenting to different types of audience, 1:1, small groups, large groups and platform speaking
• Delivering difficult messages
• Individual and group coaching

 

The ability to deliver effective, elegant, entertaining, powerful seemingly effortless presentations is not restricted to the talented few. It’s a skill we can all learn and continually improve.

 

Written Skills

 

Module objective

 

The objective of this workshop is to improve the participants' skills in written communication of all types. It will give them checklists and examples and allow them to practise new techniques. The course lasts one day.

 

Module content

 

The course will include short exercises to give participants a chance to practise techniques as they learn them. A high degree of participation is encouraged and there will be opportunities for individual and group feedback. Participants will be asked to bring a sample of their work to the course. They will be given the time to improve on their work during the course. The agenda is:

 

•When to use written communication

•Types of documents

• purpose
• delivery method

•Stages of creating a document

•The importance of preparation

• Why are you writing?
• Who is on the receiving end?
• What is the message?

•Structure

• parts of the document
• alternative structures for different document types
• laying out your arguments
• starting and finishing

•Style

• psychology of language
• sentence structure
• matching style to message

•Presentation and layout- guidelines

• house standards

•Grammar, punctuation and spelling

• Review

 

Advocacy making your case

 

Module Objectives (This is a specially tailored module)

 

Whether you present your own case or present for another this module explains how to plan, develop and deliver the message. How to express views, preferences and decisions on an equal footing to any professional organisation in a way that makes things happen.

 

Module Approach

 

Based on interviews with Individuals within the group and research of the agencies involved a workshop is developed. The whole process is based on ensuring through knowledge of all concerned, the types of messages to be delivered and the most suitable styles of delivery for each different agency.